Sales Operations/ CRM Analyst

Sales Operations/ CRM Analyst

My client is currently recruiting for someone to focus on sales operations and CRM system support for our innovative, award-winning software company. They are expanding its staff numbers and client base, which includes world-leading life science and healthcare organizations.

The role involves: gathering, solution design and hands-on deployment and management, as well as data cleansing, analytics and reporting.

This role will also develop and support sales operations and business processes in alignment with the sales and marketing teams to enhance their effectiveness.

A typical day may include:

• Adding a new user in Salesforce and training them in best practice as it relates to their role,
• Responding to a request for a new analysis and report for the Chief Business Development Officer or other members of the management team,
• Meeting a colleague in Finance about a workflow which relies on billing address master data in Salesforce,
• Updating the price book to add a new product, balanced with time focusing on further work towards continuous data quality and process improvement goals.
• Stewardship and administration of Salesforce system,
• Development and maintenance of key tools such as price books, product catalogue and quote generation mechanism
• Support the lead generation and sales workflows and ensure accurate and timely data capture

Background in some of the following would also be valuable:

• Salesforce training and certification
• agile development
• project management
• business requirements analysis
• pharmaceutical, biotech, healthcare and related organizations

And what you’ll get from us includes:

• Motivated and professional colleagues
• Interesting and challenging work
• A company that cares about its employees and its customers
• Opportunity to make a difference
• Competitive salary and benefits package
• Pension scheme
• Life assurance
• Healthcare
• Childcare vouchers
• Gym membership
• Share scheme
• 25 days holiday, plus public holidays
• Onsite parking